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Redeeming Lightspeed Advanced Marketing rewards in the Retail POS (X-Series) app

Setup

Steps

1. Navigate to Sell Screen

2. Add the product(s) to the sale

3. Add a customer to the sale

4. Tap Share Icon and select Lightspeed Advanced Marketing

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5. From the list of available rewards, select one and tap Redeem. The discount will apply to the sale and the points will be removed from the customer's account immediately.

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6. Tap Pay to complete the sale

Additional Information

  • When a $ off or a % off discount is added to the sale, it is displayed as another line item on the POS screen titled 'Dollar Discount', similar to a product line. This can be expanded to view more details.
  • Pro tip: It's a great idea to train your staff to ask the customer if they are part of your loyalty program and to check if they are eligible for any rewards.
  • Once a customer has been added to the sale and has redeemed a reward, you cannot undo this. You can discard the sale if the customer changes their mind.

 

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