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Customize loyalty for your products

Once you've turned your loyalty program on, you might want to customize the loyalty amounts earned on some products. You could set them to zero loyalty, or set them to a fixed amount.

Products with custom loyalty amounts do not have the loyalty amount adjusted when you change the price of the product sold (for example, discounts).

Products you might like to customize:

  • Shipping charges
  • Gift vouchers
  • Credit notes
  • Any other admin products, like cash float

To customize a product's loyalty amount, follow these steps:

  1. Open the product edit page.
  2. In the Price & Loyalty section, select Earn custom loyalty and type the amount you'd like to set.price_and_loyalty.png
  3. Finally, save your changes by selecting Save.

If you would like more information on Retail POS's Loyalty feature, check out this article.

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