The secondary receipt function is only supported on iPad.

Secondary receipts are those set up to print from a second, separate receipt printer at the time of sale. The following will be printed on a secondary receipt:

• Invoice number
• Date
• User
• Products, including variants (provided they match the tags specified)
• Discounts
• Line item notes

The intended use for these is typically kitchen or barista printing, allowing you to print specific transactions or specific transactions containing a pre-set group of products, in order to generate an 'order'. For example, if 1 x coffee and 1 x eggs on toast are sold, the following receipts will be printed:

• Main printer: Sale receipt with all items, to be given to the customer.
• Barista printer: Receipt with only the coffee, so the barista can process the order.
• Kitchen printer: Receipt with only the eggs on toast so that the kitchen can prepare it.

Setting up your secondary printer

You can have more than one secondary receipt printer, and each can have its own tag settings that dictate what sales are printed. You can also print both a standard receipt and a secondary receipt to the same printer. Just add the same printer twice, choose standard receipt the first time, and secondary receipt the second time. The printer will then print a full receipt, and the secondary receipt slip on applicable sales.

Set up your printer hardware according to the manufacturer's instructions. Find a list of supported printers and setup guides in the Supported hardware article.

Configuring the printer for secondary receipts

1. Click Menu > Settings > Hardware.

2. Under Receipt printers, select the secondary printer.

   

3. Click Receipt type.

   

4. Select Secondary receipt.

After you set the receipt type to Secondary receipt, the Print products by tag field will appear on the Edit product page. This allows you to specify which product tags will cause a secondary receipt to be generated by the printer only when a product with that tag is included in the sale.

Adding product tags

A secondary receipt does not have a header or payment details. When printing to a secondary receipt, you can choose only to print items with a certain tag, for example, "coffee" and "tea", or "food".

Tags are lower-level categories the product belongs to. Tags are used for product grouping to optimize filtering and searching. They're added to a product when adding or editing a product. Tags can use letters, numbers, and symbols.

To add product tags:

1. Navigate to Catalog > Products.
2. Select the product.
3. Click Edit.
4. Click Print products by tag.

5. A new field called Tags will appear. You can add different product tags separated by commas.

   Tags must exactly match the tags you added when you set up your products. You can check these by logging into the Retail POS > Products. You can then either look at individual products or use the Tags tab to view existing tags.

6. Set Enable cash drawer to Off to prevent triggering the cash drawer for a secondary receipt.

Now, when you make a sale with a tagged product, this receipt printer will generate a receipt as well as your main printer.

What's next?