Merchants on Pro, Enterprise, or Advanced plans are able to take full advantage of a range of Advanced Retail Metrics.

In addition to the sales performance section, you gain an additional 9 different advanced retail metrics that will appear under the Things to Know section on the Home Dashboard.

If you are unsure what plan you are on, navigate to Setup > Billing and your plan will be listed as You’re currently on the X plan.

To add or remove advanced retail metrics to your home dashboard, click Show more retail metrics next to Things to Know.

A window will appear where you may choose which information to show or hide on your home dashboard. To do this, tick or untick your chosen metrics and click Update dashboard.

Advanced retail metrics available

My Sales Performance: This metric will let you see your personal sales performance. This can be useful if you want your cashiers and managers to track their sales on a daily, weekly or monthly basis.

Gross Profit: This metric will let you see your profit margins. This is calculated by taking your total revenue in a specified period and reducing it by the total cost of products sold for that same period.

Revenue: The Revenue metric will give you a daily, weekly or monthly snapshot of your overall earnings. If you have revenue targets, this can be a convenient way of quickly checking on your progress without having to delve too deep into further reports.

Sales with Customer: Enabling the Sales with Customer metric will allow you to track the percentage of customers added to a sale on a daily, weekly, or monthly basis. When combined with sales data from the same period, this metric can become very useful when analyzing your customer's shopping trends.

Sale Count: The Sale Count metric lets you view the total number of sales made in-store; daily, weekly or monthly.

Average Sale Value: Keep an eye on the value of purchases made.

Select 'View Report' under any of these metrics to view the relevant sales report in your Reporting tab. Any filters you've added in the Retail Dashboard (Date, Outlets) will be automatically applied. 

Average Items per Sale: This metric will show you the average number of items that are sold in each sale. This is a simple but useful metric that will help you determine common purchasing practices of your customers (for example, whether it is normal for your customers to buy more than one product when shopping with you.)

Discounted: Enabling the Discounted metric allows you to monitor the store discounts that are being applied by you and your staff.

Top Products Sold: This metric will give you a quick snapshot of the products in your store that have sold the most over a daily, weekly or monthly period.

Top Sales People: Adding the Top Sales People allows you to view your best-performing salespeople measured by the total value of sales