Hi. How can we help?

Reloading a Retail POS (X-Series) gift card

To use reloadable gift cards on iPad, the iPad must be running on the minimum system requirements and the latest Retail POS (X-Series) app version. 

Reloading a Retail POS gift card allows you to add funds to an existing gift card so the gift card can be reused. To learn more on how to reload a Retail POS gift card, follow the steps below:

  1. Navigate to Sell > Sell, and add a gift card to the sale.
  2. A dialog box will pop up requesting the gift card number. Enter the number and click Find gift card.

    Gift-Card-Balance.png

  3. This dialog box displays the gift card's details, including the gift card's issuing user, expiration date, and its current balance. Select Add funds to gift card.

    Add-Funds-Gift-Card.png

  4. Enter the amount you wish to load to the Amount to add box, and click Add to sale.

    add-to-sale-gift-cards_2.png

  5. Complete the sale to reload the gift card.

If you run out of funds on your gift card mid-sale, you can follow the steps above to reload your gift card.

Learn more about about redeeming gift cards here.

Was this article helpful?