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Tracking user logins in Retail POS (X-Series)

Tracking user logins on the user activity page is only available to admin and manager users. Cashier users do not have access to the user activity page.

Using the user activity page, admins and managers can review account logins and clock in and out data. This allows you to monitor which users are signing in to your Retail POS account, when they are signing in and the details of the login, including IP address and device information. This also allows you to monitor hours worked and create pay period timesheets for employees. For more information, refer to our Managing user clock in and out article.

To access the user activity page, navigate to Setup > Users and click the Activity tab.

Retail-X-activity-tab.png

Selecting the date range

You can set the date range to review login activity for a specified period of time. This is set to all-time by default unless a date range is selected.

To set a date range, click the Date range drop-down and select the From and To dates. You then need to click Apply, followed by clicking Search. This will display all login activity for the set date range.

Tracking-Employee-Logins-Date-Range.png

To clear a selected date range, click the Date range drop-down, then click Clear dates.

Selecting a user(s)

By default, the Users filter is set to all users.

To view login activity for a specific user, click the Users drop-down and select a user to filter by. Once the user has been selected, click Search. This will display all login activity for the selected user.

Retail-X-select-users.png

To return to viewing all user activity, select All users from the Users drop-down.

Review user activity

The user activity page has three columns to break down user login activity.

Action

The action column displays what action the user took. This tracks the sign in and clock in/out actions. It also denotes the date and time a user has signed in or clocked in/out, using day/month/year, time formatting.

Retail-X-user-action.png

User

The user column displays the user associated with the action. This will display the user's name, display name, and email address (if applicable).

Retail-X-user.png

IP address

The IP address column displays the IP address from which the user has signed in. This allows you to compare your workplace IP address with the login activity, and monitor where users are signing in from.

To obtain your workplace IP address, click here while using a device connected to your workplace network.

Retail-X-ip-address.png

Device, operating system, and browser

By clicking on a user, the row will expand to display the Device, Operating system, and Browser information.

Retail-X-user-details.png

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