Setting up your Socket Mobile scanner

This article provides instructions on how to pair your Socket Mobile Scanner with Windows, Mac, and iPad. These models are compatible with Retail POS:

Socket Mobile 7Qi and 7Ci (discontinued by Socket)
Socket Mobile S700, S720, S740, and S760
Socket Mobile D740, D750, and D760

What you'll need

Hardware requirements

Scanner

USB power cord A pin-end USB power cord.

USB power block* A USB power block.

*The USB power block is sold separately and is not included in the box.

Network requirements

The Socket Mobile scanners connect to your desktop or iPad through Bluetooth. Ensure your desktop is Bluetooth-compatible and that your iPad's Bluetooth toggle is enabled.

Charging your scanner

To charge your barcode scanner:

Connect the power pin-end of the charging cable to the power connector on the right side of the scanner.
Connect the USB end of the charging cable to a power supply and plug it into a power outlet.
Connecting to a computer USB port is not recommended.
Charge your barcode scanner for at least six hours before using it for the first time.

Pairing your scanner

Select which device you're using from the following tabs for relevant setup information.

Pairing your scanner with Windows
1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice. Your Socket Mobile scanner is now powered on.
2. You'll need to enable keyboard mode on your scanner. To do so, scan the barcode below:
3. Next, open the Settings page by clicking the Windows icon and then the settings cog. You can also search for Settings in the bottom left search bar.
4. In Settings, click Devices from the list of options.
5. Click Add Bluetooth or other devices at the top of the page. Next, select Bluetooth in the Add a Device screen.
6. Your computer will search for nearby Bluetooth devices. After it finds your Socket scanner, click it to pair.
7. Wait a few seconds until the Socket scanner emits a single beep to indicate that the computer has successfully paired with the scanner.
8. Click Done in the pop-up menu to finish.
Your scanner is now successfully paired. For more help using the Socket Mobile Bluetooth Barcode scanners, check out the Socket Mobile user manual.
1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice.
2. Click the Bluetooth icon on the top right of your computer and select Bluetooth Preferences.
3. A pop-up window displays, searching for your scanner. Once it's detected, click the Pair button.
4. Wait a few seconds for the scanner to emit a single beep indicating that it is successfully paired with your computer.
5. Your Socket Mobile should now be all set up. To test that it's connected, open up a notepad or word processing application and scan in a barcode. You should see the barcode number display.
Pairing your scanner with Mac
1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice.
2. Your Socket barcode scanner is now powered on. Click the Bluetooth icon from the toolbar in your computer and select Bluetooth Preferences.
3. A window opens that will search for your scanner. Once the scanner has been detected, click the Connect button.
4. Wait a few seconds until the Socket emits a single beep to indicate that the Mac has successfully paired with the scanner.
5. Click Quit if the Keyboard Setup Assistant window pops up.
Not working?

Follow the steps below to reset and reconnect your scanner. If you've connected your scanner to your computer but it's not scanning in any information, it may have been previously set in iOS mode. To enable keyboard mode:
1. Disconnect your scanner from your Mac and scan the factory reset barcode below:
  Try scanning the following barcodes directly on the screen. If it doesn't work, print off this page and scan it from there. These barcodes will also be included in the manual that came with your Socket Mobile scanner.
2. Next, turn the scanner back on and scan the barcode below to activate HID mode:
3. Open Retail POS (X) and navigate to Menu icon (☰) > Settings > Hardware.
4. Under Barcode scanner, tap Add a barcode scanner, and the walkthrough pop-up displays.
5. Scan the pairing barcode to set your scanner to iOS mode.
6. Choose the scanner you want to pair to Retail POS. After you've selected the scanner, wait a few seconds for it to beep once.
7. Test your scanner by scanning the barcode shown on your iPad to complete your pairing with Retail POS.
8. Once scanned, your Socket scanner will show as paired and connected.
9. Tap Finish.
Your scanner should now be set up and ready to use.
Pairing your scanner with your iPad
1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice. Your Socket barcode scanner is now powered on.
2. For use with the iPad, you'll need to set the scanner to iOS mode. To enable iOS mode, scan the barcode below. The scanner will beep three times to confirm the mode change.
  
  The scanner will automatically add your Retail POS products to a sale if iOS mode is running. Tapping other fields during iOS mode will open the on-screen keyboard.
3. Next, on your iPad, tap Settings. Tap the Bluetooth menu to open the Bluetooth settings.
4. Enable the Bluetooth toggle to On. Your iPad will search for available devices to connect with. Once it locates the barcode scanner, Socket CHS, tap it to connect.
5. Wait a few seconds until the Socket emits a single beep to indicate that the iPad has successfully paired with the scanner.
Trouble connecting the scanner?

If the scanner is displayed in the Bluetooth list on your iPad but is not connecting, tap the i icon and select Forget This Device. Next, hold down the two top buttons on the scanner until you hear three descending tones. You've now successfully unpaired the scanner. Try pairing the scanner again using the steps above.

Scanning outside of the sell screen

By default, the Socket Mobile scanner will add a product to a sale when scanning a barcode. When scanning product information, like SKUs when creating a product, or customer and receipt information outside of the Sell screen, switch the scanner to Keyboard Mode. This mode requires you to tap the correct field and clear any existing content before scanning the barcode.

To enable keyboard mode:
1. Disconnect your scanner from the iPad and scan the factory reset barcode below (the scanner will emit a series of beeps and turn off).
  
  Try scanning the following barcodes directly on the screen. If it does not work, print off this page and scan the barcodes. These barcodes will also be in the manual that came with your Socket Mobile scanner.
2. Next, turn the scanner back on by pressing and holding the power button, then scan this barcode:
3. Once the scanner has emitted three beeps and the LED is flashing blue, reconnect your scanner to the iPad through Bluetooth.
  
  This mode treats the scanner as a keyboard. If you need to access the standard on-screen keyboard, press the scanner's power button twice.
Scanner disconnecting?

If both your iPad and scanner are left unused for long enough, they will enter sleep mode. When the Socket Mobile scanner goes into sleep mode, it disconnects from your iPad. To reconnect your scanner, make sure your Retail POS app is open and turn on your scanner as you normally would. The scanner will take up to 30 seconds to automatically reconnect. It will beep when connected. For more help using your Socket Mobile scanner, refer to the user manual

Enable Auto mode

Auto Mode allows you to automatically scan a barcode without the cashier having to handle the scanner or press the scan button, simply by waving the barcode in front of the stationary scanner. This function requires a Socket Mobile Charging Stand.

The Socket Mobile 7Qi, 7Ci, and S700 do not support Auto Scan mode.

To enable Auto Mode:
1. Turn off your iPad’s Bluetooth and ensure the Socket Mobile Scanner is unpaired.
2. Scan this QR code:
3. Auto Mode is now enabled. Place the scanner in the Socket Mobile Charging Stand.