Question
Why won't a credit note applied in Xero sync to Retail POS?
Setup
- Retail POS for Mac or PC
- Xero integration
Answer
Credit notes applied to invoices in Xero do not sync over to Retail POS. If the credit note was a full credit covering the entire invoice total, you can work around this. Manually apply the credit note in Retail POS using the Apply payment/refund option in the Sales history.