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Receipt printer on iPad prints multiple copies

Setup

  • Retail POS on iPad
  • Receipt printer

Cause

  • Printer settings are set to print multiple copies
  • Duplicate printers have been added

Solution

Printer settings are set up to print multiple copies  

  • In the Retail POS app, tap to open the side menu 
  • Tap Settings
  • Tap Hardware
  • Tap the name of your printer
  • Ensure the correct number of receipts is selected 

Duplicate printers have been added

  • In the Retail POS app, tap to open the side menu 
  • Tap Settings
  • Tap Hardware 
  • If you see two or more printers listed, tap each extra printer
  • Tap Remove printer

 

 

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