Once your Retail POS and WooCommerce accounts are connected, Retail POS becomes the system of record.
You should manage your product catalogue, pricing and inventory information in Retail POS to ensure everything stays accurate and up-to-date.
WooCommerce feeds important information back to Retail POS such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
Note: WooCommerce doesn't support fractional inventory.
Learn more about using the WooCommerce integration.
Product info that syncs
| Retail POS | WooCommerce |
|---|---|
| Name | Title |
| Description | Long Description |
| Images* | Images |
| SKU | SKU |
| Tags | Tags |
| Variant Name/Value | Attribute Name |
| Variant Attribute | Attribute Value |
| Retail Price | Regular Price |
| Active/Inactive | Status |
| Inventory | Stock Quantity |
| Track Inventory | Manage Stock |
*For all new connections as of 20 May 2021. Connections made prior to this date will require images to be managed manually on each platform
Product info that doesn't sync
| Retail POS | WooCommerce |
|---|---|
| Handle* | Handle |
| Brand | N/A |
| Supplier | N/A |
| Supply Price | N/A |
| Product category | N/A |
| N/A | Weight |
| N/A | Categories |
| N/A | Short Description |
*Handles send from Retail POS to WooCommerce on initial publish, but never after. For more on pictures, view the setting up WooCommerce products article.