Hi. How can we help?

Xero Error Register Closure: Xero can't accept negative payments


Trying to post a register closure to Xero results in this error: 'Xero can't accept negative payments'


  • Retail POS for Mac or PC
  • Xero integration


  • The cash payments on the register closure (minus any cash payments taken on account sales) are less than the negative cash movements on the register closure. 
  • The payments for On Account sales from a different register are more than the total sales in the errored register.


The register closure will have to be accounted for manually in Xero.  


Was this article helpful?