Problem
Trying to post a register closure to Xero results in this error: 'Xero can't accept negative payments'
Setup
- Retail POS for Mac or PC
- Xero integration
Cause
- The cash payments on the register closure (minus any cash payments taken on account sales) are less than the negative cash movements on the register closure.
- The payments for On Account sales from a different register are more than the total sales in the errored register.
Solution
The register closure will have to be accounted for manually in Xero.