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Why is my stock deducted twice for the same On Account Sale?

Question

My stock has been deducted twice for the same On Account Sale. The Inventory Movements View is showing two stock deductions, each for a different day. Why is that?

Setup

  •  Retail POS for Mac or PC

Answer

This happens if you have the same Parked Sale open on the Sell Screen on two different devices. If you put the Sale On Account on one device, the stock will get deducted. If you then do the same on the second device the day after, Retail POS will log a second stock deduction. 

Additional Information

To avoid this from happening, we strongly recommend using just one device per Register.

Can I sell on the same register but on different devices?

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