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Why are certain products being ignored when importing a Stock Order CSV?


  •  Retail POS for Mac or PC


  • The ignored product does not match the Supplier assigned to the Stock Order
  • The ignored product has a SKU that's also being used by another product in Retail POS
  • The quantity column is blank
  • The supply price column is blank
  • There is a blank space in front of the SKU/Quantity values 


  • Make sure the Supplier assigned to the product matches the Supplier assigned to the Stock Order
  • Add the Handle column (and product handles) to your CSV import - this will allow the system to distinguish products with the same SKU from each other 

Additional Information

Import Products Into an Order from a CSV File

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