Setup
- Retail POS for Mac or PC
Cause
- The ignored product does not match the Supplier assigned to the Stock Order
- The ignored product has a SKU that's also being used by another product in Retail POS
- The quantity column is blank
- The supply price column is blank
- There is a blank space in front of the SKU/Quantity values
Solution
- Make sure the Supplier assigned to the product matches the Supplier assigned to the Stock Order
- Add the Handle column (and product handles) to your CSV import - this will allow the system to distinguish products with the same SKU from each other