Problem
An outlet received an order with a different supply price than usual. The supply price was not set to the new supply price and now the average cost for those outlets have not calculated properly.
Setup
- Retail POS for Mac or PC
Cause
The supply price for the transfers were not set to the new supply price.
Solution
The transfers will have be recreated.
- Edit the products back to the stock levels before the transfers for both the source and destination outlets - this should be reduced/increased by the transferred amount
- Export the previous transfers as CSV
- Open and correct the
supply_price
column (Column K) with the correct supply price - Save the CSV
- Create the transfers again and import the updated CSV
- Receive the transfers
Additional Information
The only columns that the system will read are sku, handle, quantity and supply_price.