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How to fix long receipts on Mac when headers and footers are deselected


Receipts are printing long, with a blank space at the bottom and the headers and footers setting is already deselected.


  • Retail POS for Mac
  • Google Chrome


Having Paper Reduction set to none can cause a receipt to print to your specified paper size before cutting. This can cause long blank spaces on the receipt when not needed.


Change default printer options through CUPS.

  1. In Google Chrome
  2. Head to the following URL: http://localhost:631/printers/
  3. Select your printer
  4. On the second dropdown select Set Default Options
  5. Set Paper Reduction to Bottom margin
  6. Click Set Default Options


Additional Information 

Following the link above will take you to CUPS. CUPS is a network printing service used by Mac computers. It allows you to setup your printers on a network, and customise options such as cash drawer setup.

How to enable the CUPS printer interface

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