Whether you are pushing new Retail POS products to Shopify, pulling Shopify products into Retail POS, or are updating products that are already linked, only certain parts of a product sync between platforms.
Important
- Once your Retail POS and Shopify accounts are connected, Retail POS becomes the system of record.
- You should manage your product catalogue, pricing and inventory information in Retail POS to ensure everything stays accurate and up-to-date.
- Shopify feeds important information back to Retail POS such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
- Please click the following link for more on how to use the Shopify integration!
Product info that syncs:
| Retail POS | Shopify |
|---|---|
| Name | Title |
| Description | Description |
| Supplier or Brand | Vendor |
| Handle | Handle (end of URL/product SEO) |
| SKU | SKU |
| Product category | Product type |
| Tags | Tags |
| Variant Name/Value | Option Value |
| Variant Attribute | Option Name |
| Retail price | Price |
| Active/Inactive | Product availability |
| Inventory | Quantity |
| Stock Tracking | Off - N/A, On - On, product only sold when inventory > 0 |
Product info that doesn't sync:
| Retail POS | Shopify |
|---|---|
| Images* | Media |
| Supply price | N/A |
| N/A | UPC/Barcode |
| N/A | Collections |
| N/A | Shipping weight |
| N/A | Compare at price |
* Images send from Retail POS to Shopify on initial publish, but never after. For more, view the images section in the setting up Shopify products article.