- US only
The cash discounting feature will be discontinued soon. Use surcharging to add an additional fee to transactions paid with a credit card at the time of sale.
With the cash discounting feature, you can add a service fee to all sales, with the option of waiving it for cash payments. Cash discounting is only available on Mac and Windows for merchants in the US.
Setting up cash discounting
Once cash discounting has been enabled on your account, follow the steps below:
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Navigate to Setup > Outlets and registers.
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Identify the outlet you wish to enable cash discounting on and click Edit outlet.
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Under Cash discounting, click the Apply service fee to all sales... checkbox.
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In the Card processor rate field, enter the service fee as a percentage value.
- Click Save.
Using cash discounting
After setting up cash discounting, the service fee will automatically be applied to card-based transactions. The fee will be waived if a cash or a non-card based payment type is selected.
The payment type for a non-card based transaction must be set up as a Cash payment type (and not Other payment type) for the fee to be waived. Payment types using Other payment type will have the fee applied. Refer to Setting up non-integrated payment types on Retail POS for further information.
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Navigate to the Sell screen > Sell and create the sale as required.
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Click Pay.
- The service fee will be displayed in the sale summary. A cash discounting notification will be displayed above the payment value field, with the cash value excluding the service fee.
- Card payment: Select a card-based payment type to proceed with the sale and include the service fee as displayed.
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Cash payment: To enact cash discounting and remove the service fee, enter the value of cash provided by the customer and select a cash-based payment type to proceed with the sale.
- Once the payment has been processed, click Complete sale.