Important
- Once your Retail POS and BigCommerce accounts are connected, Retail POS becomes the system of record.
- You should manage your product catalogue, pricing and inventory information in Retail POS to ensure everything stays accurate and up-to-date.
- BigCommerce feeds important information back to Retail POS such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
- Please click the following link for more on how to use the BigCommerce integration!
Product info that syncs:
| Retail POS | BigCommerce |
|---|---|
| Name | Product Name |
| Description | Description |
| Images* | Images* |
| SKU | Product Code/SKU |
| Brand | Brand |
| Variant Name/Value | Option Value |
| Variant Attribute | Option Name |
| Supply Price | Cost Price |
| Retail Price | Default Price |
| Active/Inactive | Visible on Storefront |
| Inventory | Stock |
| Track Inventory | Track Inventory |
*For all new connections as of 20 May 2021. Connections made prior to this date will require images to be managed manually on each platform
Product info that doesn't sync:
| Retail POS | BigCommerce |
|---|---|
| Supplier | N/A |
| Handle | N/A |
| Product category | N/A |
| Tags | N/A |
| N/A | Weight |
| N/A | Product UPC/EAN |
| N/A | Categories |
| N/A | Sizing |
| N/A | MSRP (Retail Price) |
| N/A | Sale Price |
| N/A | Tax Code |
| N/A | Customisations |
| N/A | SEO |
| N/A | Custom fields |