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What product information syncs with BigCommerce?



  • Once your Retail POS and BigCommerce accounts are connected, Retail POS becomes the system of record.
  • You should manage your product catalogue, pricing and inventory information in Retail POS to ensure everything stays accurate and up-to-date.
  • BigCommerce feeds important information back to Retail POS such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
  • Please click the following link for more on how to use the BigCommerce integration!

Product info that syncs:

Retail POS BigCommerce
Name Product Name
Description Description
Images* Images*
SKU Product Code/SKU
Brand Brand
Variant Name/Value Option Value
Variant Attribute Option Name
Supply Price Cost Price
Retail Price Default Price
Active/Inactive Visible on Storefront
Inventory Stock
Track Inventory Track Inventory

*For all new connections as of 20 May 2021. Connections made prior to this date will require images to be managed manually on each platform

Product info that doesn't sync:

Retail POS BigCommerce
Supplier N/A
Handle N/A
Product category N/A
Tags N/A
N/A Weight
N/A Product UPC/EAN
N/A Categories
N/A Sizing
N/A MSRP (Retail Price)
N/A Sale Price
N/A Tax Code
N/A  Customisations
N/A  Custom fields


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