If your printer is not recognized on certain versions of Google Chrome:
Update Chrome
- On your computer, open Chrome.
- At the top right, click the three dots icon (More).
- Click Update Google Chrome. If you don't see this button, you're on the latest version.
- Click Relaunch.
Reinstall the printer
- Go to System Preferences and remove the receipt printer.
- Right-click on Printers window.
- Click Reset printing system...
- Add the printer that was just removed.
- Enable CUPS.
Uninstall and reinstall Chrome
If needed, uninstall and reinstall Chrome. This will reset all browser settings.
- Quit Chrome.
- Open Finder > Applications.
- Drag Google Chrome icon to the trash icon in your dock.
- Open Finder.
- Click Go to Folder.
- Enter ~/Library/Application Support/Google/Chrome
- Select all folders inside ~/Library/Application Support/Google/Chrome
- Drag all folders to the trash icon in your dock.
- Empty the trash.
- Reinstall Chrome.