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How do I configure my Desk 5000 in order to integrate with Retail POS (X-Series)?

Objective

How do I switch my Desk 5000 to Semi-Integrated mode, configure the terminal port, and change the receipt options?

Setup

  • Retail POS for Mac or PC
  • Desk 5000 

Steps

Enabling Semi-Integrated Mode:

  1. Select the # key on the terminal pad 
  2. Enter in the Admin name
  3. Enter in the Admin password 
  4. On the Admin menu, select 9-Misc. Options
  5. Select 1-Semi-Integrated
  6. Select 1-Enable Semi-Integ
  7. Select 2-On

Configuring the terminal port number:

  1. Select the # key on the terminal pad 
  2. Enter in the Admin name
  3. Enter in the Admin password 
  4. On the Admin menu, select 9-Misc. Options
  5. Select 1-Semi-Integrated
  6. Select 2-Communication Type
  7. Select 4-Ethernet
  8. Enter in 8150....Enter in 3151 for CHASE US (hit the yellow key to erase any existing input)
  9. Select the green key

Configuring the receipt options

  1. Select the # key on the terminal pad 
  2. Enter in the Admin name
  3. Enter in the Admin password 
  4. On the Admin menu, select 9-Misc. Options
  5. Select 1-Semi-Integrated
  6. Select 3-Receipt Options
  7. Select 2-Terminal

Additional Information

If you do not know your admin name and password for the Desk 5000, please reach out to your payment processor. 

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