Klarna is not currently supported by Lightspeed Payments. To use Klarna, you'll need to create and connect an account with a compatible third-party payment processor.

• If you're an existing Klarna merchant: Ensure you've signed an updated version of your Klarna contract that includes in-store service. Reach out to your Klarna representative to start this simple process.
• If you're new to Retail POS and an existing Klarna merchant: Ensure you wait until your in-store MID has been created.

Retail POS customers in the United Kingdom, United States, Australia, and New Zealand can offer Klarna's Pay in 3 payment method in your physical store. Follow the steps below to connect your Klarna merchant account with your Retail POS store.

For any issues regarding connecting your Klarna merchant account to Retail POS, contact klarna@vendhq.com

Accessing Your Credentials

API credentials are like the key to a door that Retail POS can use to connect to Klarna and ensure your payment transactions flow smoothly between the two systems.

1. To Access your credentials, log into your Klarna Merchant Account and go to Settings.

   

2. Click Generate new API credentials.

   

3. Save or download your newly generated credentials.

   

Create the Payment Type

1. Log into your Retail POS store.
2. On the computer, navigate to Setup > Payment Types. On Retail POS for iPad navigate to Dashboard > Setup.

3. Click the Add Payment Type button.

   

4. In the Add New Payment Type dropdown, select Klarna. If you don't have this payment type, contact our Support team.

   

5. Select I have an account with Klarna > Begin Setup.

   

6. Enter your name and API credentials.

   

7. Click Save and start using Klarna and Retail POS.

What's next?