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How do I find my IP Address for a Chase terminal?


Before proceeding further in this document it is important to know what payment terminal you are planning to pair with Retail POS. Retail POS supports a variety of different terminals for Chase US and Canada. This article outlines the steps to support Chase Integrated Payments.


  • P400 or V400m


  • Select the 0 key and then the # key


  • This will take you to the main menu. Select Network Info.


  • After the screen loads locate IP Addr



Additional Information

Your IP address should display a sequence of numbers, four sets of numbers separated by a period (e.g. If your IP address displays, the terminal is not connected to the internet.

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