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Applying for Lightspeed Payments with the Retail POS (X-Series) self-service application

Lightspeed Payments is available in the US, Canada, Australia, UK, Netherlands, Belgium, and Ireland.

Lightspeed Payments is the simplest way to integrate your payment processing with Lightspeed Retail. Because Lightspeed Payments lives within Retail POS, this enables you to both run your business and manage your transactions all in one seamless Lightspeed experience.

Required information to apply for Lightspeed Payments

In order to process your application as quickly as possible, it is important that you provide accurate information. The information you are required to provide includes:

  • Required information in the United States

    • Document signer’s personal information: This will include their home address and SSN, as required by FINCEN. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the Secretary of State. Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (FEIN): The Tax ID has to match your legal business name under IRS records. If we can’t find your Tax ID in IRS records, you can also provide your FEIN letter. This will be your SSN if you operate as a Sole Proprietorship.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Sole Proprietorship/LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
        • Business legal entity name or DBA name
        • Routing number
        • Account number
  • Required information in Canada

    • Document signer’s personal information: This will include their home address and date of birth, as required by FinTrac. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the provincial or federal business registry. Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (business number): If you qualified for registration or voluntarily registered with the Canada Revenue Agency (CRA), you can provide your Tax ID. This has to match your legal business name under CRA records. If we can’t find your Tax ID in CRA records, you can also provide a copy of a CRA document with your business number on it.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Sole Proprietorship/LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
        • Business legal entity name or DBA name
        • Transit Number
        • Financial Institute Number
        • Account Number
  • Required information in Australia

    • Document signer’s personal information: This will include their home address and date of birth, as required by AUSTRAC. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the ASIC (Australia Securities & Investments Commission). Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (ABN and ACN): In Australia, if you're a public/private company (not individual), you need to provide two fields: the Company Tax ID (Australian Business Number (ABN)) and the Company Registration Number (Australian Company Number (ACN)). Your ABN has to match your legal business name under the ASIC records.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Sole Proprietor/LLC/Corporation name provided in the application is required. This is the account your processed funds will be deposited. 
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible: 
        • Business legal entity name or DBA name 
        • Account number 
        • BSB (Bank State Branch number) 
  • Required information in the UK

    • Document signer’s personal information: This will include their name, address, and date of birth, as required by HMRC. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with Companies House. Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (VAT, Companies House document): If you're a private company or incorporated partnership, you need to provide your VAT registration, Companies House document, and Certificate of Incorporation (if applicable). This information has to match your legal business name registered with Companies House.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Sole Proprietor/LLC/Corporation name provided in the application is required. This is the account your processed funds will be deposited.
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
        • Business legal entity name or DBA name
        • Sort code
        • Account number
  • Required information in Netherlands

    • Document signer’s personal information: This will include their name, address, and date of birth, as required by WWFT. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the KVK. Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (Btw-nr and KVK-nr): If you're a private company or incorporated partnership, you need to provide your Btw-nummer and KVK-nummer. This has to match your legal business name registered with the KVK.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Sole Proprietorship/LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
        • Business legal entity name or DBA name
        • IBAN
  • Required information in Belgium

    • Document signer’s personal information: This will include their name, address, and date of birth, as required by FSMA. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the CBE. Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (BTW-nr / n° TVA / Mwst-nr and BCE / KBO / ZDU number): If you're a private company or incorporated partnership, you need to provide your BTW-nr / numéro de TVA / Mwst-nr and BCE / KBO / ZDU number. This has to match your legal business name registered with the CBE.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Sole Proprietorship/LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
        • Business legal entity name or DBA name
        • IBAN
  • Required information in Ireland

    • Document signer’s personal information: This will include their name, address, nationality, date of birth, and contact information as required by the CBI. Lightspeed reserves the right to run a credit check if necessary.
    • Legal Business Name: This is the Business/Sole Proprietorship/ LLC/Corporation name that you registered with the Companies Registration Office (CRO) or RBO. Your business needs to maintain a status of Active or In Good Standing.
    • Tax ID (TIN / TRN): You need to provide your Tax Identification Number (TIN) or Tax Reference Number (TRN) registered with the Revenue Commissioners and VAT registration, if applicable. This has to match your legal business name registered with the CRO / RBO.
    • Business address: We need to verify your business operating location.
    • Bank Account: A bank account associated with the Business/Sole Proprietorship /LLC/Corporation name provided in the application is required. This is the account where your processed funds will be deposited.
      • You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible:
        • Business legal entity name or DBA name
        • IBAN

In some cases, more information may be required to complete your application. It is important to have the right contact information, such as a regular monitored email address, for our team to get in touch. The Lightspeed Payments Underwriting team will reach out to you if they need further clarification or if there is any information missing from your application.

Applying for Lightspeed Payments with the self-service application

  1. Login to your Retail POS using the Account Owner or other Admin user.
  2. Navigate to Finance > Overview.
  3. In the Lightspeed Payments banner, click Activate payments.
    Retail-X-finance-overview.png
  4. Select the outlet or outlets you wish to use Lightspeed Payments in.

    Merchants with a single business location will have their location chosen by default.

    LS-Pay-Self-Serve-Outlet.png
  5. Click Activate Payments
    Retail-X-LS-Pay-Self-Serve-Banner-Apply-new.png
  6. Fill in all required fields and click Save and continue. Repeat this step until the entire application has been completed
    LS-Pay-Self-Serve-Required-Information.png
  7. Review your application to ensure all information is correct and click Submit.
    LS-Pay-Self-Serve-Review-Submit.png

Your application(s) will be reviewed in the order they are received. Once accepted, you will be notified via email and in the Lightspeed Payments Merchant Portal.

For steps on setting up Lightspeed Payments, refer to our Setting up Lightspeed Payments guide. For more information on deposit schedules and payouts, refer to our Getting Paid with Lightspeed Payments for Retail POS (X-Series) guide.

Viewing the status of your Lightspeed Payments application

At every step of the application process, you can see the status of your application and what next steps you may need to take under Setup Payments. Every status you see is for the application of a specific outlet. If you have multiple outlets, you can select View applications to see the status of all your outlets.

LS-Pay-Application-Status-In-Banner.png

Here is an explanation of every status and the next steps they require.

  •  

    Your application for Lightspeed Payments is incomplete

    LS-Pay-Application-Incomplete.png

    Here are the possible explanations and next steps:

    1. You haven't submitted an application yet. You can continue to apply at any time by selecting Continue application.
    2. You submitted an application, but it couldn't be verified. You need to go back and enter the required information to verify your identity.
  • Your application for Lightspeed Payments is being reviewed

    Application_review.png

    You submitted your application form, but you might need to provide additional information.

  • Your outlet is ready to set up Lightspeed Payments

    Ready.png

    Your application is conditionally or fully approved, but you need to set up your payment terminal.

  • Your outlet is ready to start accepting payments

    LS-Pay-Application-Ready-Accept-Payments.png

    You set up your payment terminal but haven't processed a transaction yet. We recommend running a few test transactions to make sure everything is running smoothly.

  • Your payout information is being reviewed

    LS-Pay-Application-Review.png

    You can process transactions, but payouts are pending verification. You may need to confirm your banking details before sending your first payout.

  • Your outlet is processing with Lightspeed Payments

    LS-Pay-Application-Outlet-Processing.png

    You're all set. Both Lightspeed Payments and payouts are enabled.

  • Your application for Lightspeed Payments was rejected

    LS-Pay-Application-Rejected.png

    Based on the information you provided, we were unable to approve your application. Your Lightspeed Payments account was disabled, and any transactions processed until now will be refunded to your customer.

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