Retail POS integrates with Homebase (US and Canada). The Homebase integration can help you manage your team more efficiently with detailed employee scheduling, time tracking, advanced budgeting, payroll, and team communication features built specifically for retail businesses. The Homebase app allows employees to clock in using Time clock, manage hours, and communicate on the go. Features may vary regionally.

Activating Homebase

1. Create a Homebase account.
2. Select Lightspeed Retail as your POS provider. 
3. Enter the same business name you use for Retail POS.
4. Click POS Connection > Connect beside Lightspeed Retail.
5. Follow the setup wizard to connect your account.

Connecting Homebase to Retail POS

After Homebase has been activated, you can connect it to Retail POS:

1. Navigate to Setup > Apps.

2. Under Homebase, click Connect.

   

3. Follow the steps in the set up flow to connect your Homebase account to Retail POS.

Once connected, Homebase will automatically import employee information from Retail POS (active users only). You should continue adding and adjusting employees in Retail POS as needed and changes will be synced to Homebase.

Deactivating Homebase

To disconnect Homebase from Retail POS, you’ll need to remove the app from the App page, then remove the module from the Billing page:

1. Navigate to Setup > Apps.

2. Under My apps, click the trash icon next to Homebase.

   

   Removing Homebase from the Apps page does not remove it from your bill.

3. Navigate to Setup > Billing.

   

4. In the App Subscriptions tab, click the trash icon (Delete) next to the Homebase module.

If the steps above are completed in order, Homebase will be deactivated and removed from your Retail POS account.

To troubleshoot the Homebase integration with Retail POS, refer to the Homebase support guides. You must be logged in to Homebase to access the support guides.

What's next?