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Setting up your CommBank Ingenico Move 5000

Follow the steps below to setup your Ingenico Move 5000 with CommBank:

Enable Cloud mode on the payment terminal

  1. On the terminal, press Func and enter 11112227, then press Enter.
  2. When the terminal displays Configure Terminal Comms, press Enter.
  3. Use the F2 and F3 on the screen to select Ethernet or WIFI, then press Enter.
  4. Enter pp.cloud.pceftpos.com as the Host Name.
    • To enter an alphabetical character, press the corresponding number key and then use the Func button to change the highlighted selection.
  5. When prompted for the Port number, set this to 443, then press Enter.
  6. Select ON for POS COMMS SSL, then press Enter
  7. Select PCEFTPOS from the SSL Profile List, then press Enter.

The terminal will now be connected to the PC-Eftpos Cloud services and Connecting to Cloud or Cloud Online will display on the screen. After a short time, a Pinpad Pairing Press Enter prompt will display on the screen.

Pair the terminal to PC-Eftpos Client

  1. When the terminal displays the Pinpad Pairing Press Enter screen, press Enter.
  2. The terminal will now display a Pair Code. Write down this pairing code to be use when pairing the terminal to Retail POS. If the pair code doesn't display on the screen, or if you need to manually access the pair code in future, press Func and enter 8880, then press Enter.

Create the payment type in Retail POS

  • Creating the payment type on desktop

      1. In Retail POS, navigate to Setup > Payment Types.
        Retail-X-CommBank-Desktop-Payment-Types.png

      2. Click Add payment type.
        Retail-X-CommBank-Desktop-Payment-Add.png

      3. From the drop-down, select Other payment method.
        Retail-X-CommBank-Desktop-Select-Payment.png

      4. Click Begin setup.
        Retail-X-CommBank-Desktop-Begin-Setup.png

      5. Name the payment type as desired. 
        Retail-X-CommBank-Desktop-Name.png

      6. Select the outlet or outlets you wish for the payment type to be available for.
        Retail-X-CommBank-Desktop-Outlets.png

      7. In the Gateway field, enter https://vendgateway.azurefd.net
        Retail-X-CommBank-Desktop-Gateway.png

      8. Click Save payment type.
        Retail-X-CommBank-Desktop-Save.png
  • Creating the payment type on iPad

    1. In the Retail POS app, tap the menu icon and select Dashboard.
      Retail-X-CommBank-iPad-Dashboard.PNG

    2. Underneath the first menu, tap the lower Menu.
      Retail-X-CommBank-iPad-Second-Menu.PNG

    3. Navigate to Setup > Payment Types.
      Retail-X-CommBank-iPad-Payment-Types.PNG

    4. Tap Add payment type.
      Retail-X-CommBank-iPad-Select-Add.PNG

    5. From the drop-down, select Other payment method.
      Retail-X-CommBank-iPad-Other-Method.PNG

    6. Click Begin setup.
      Retail-X-CommBank-iPad-Begin.PNG

    7. Name the payment type as desired.
      Retail-X-CommBank-iPad-Name.PNG

    8. Select the outlet or outlets you wish for the payment type to be available for.
      Retail-X-CommBank-iPad-Outlets.PNG

    9. In the Gateway field, enter https://vendgateway.azurefd.net
      Retail-X-CommBank-iPad-Gateway.PNG

    10. Click Save payment type.
      Retail-X-CommBank-iPad-Save-Payment.PNG

Pairing the CommBank Ingenico Move5000 to Retail POS

  • Creating the payment type on desktop

      1. Navigate to Sell > Sell and add a product to the sell screen.
        Retail-X-CommBank-Desktop-Sale.png

      2. Click the product to expand and adjust the Price to $0.01.
        Retail-X-CommBank-Desktop-Adjust-Price.png

      3. Click Pay.
        Retail-X-CommBank-Desktop-Adjust-Pay.png

      4. Select the new CommBank payment type you created earlier.
        Retail-X-CommBank-Desktop-Payment.png

      5. When the error message is displayed, click Pair.
        Retail-X-CommBank-Desktop-Error.png

      6. Enter the Cloud ID/Client ID, Password, and the Pair Code.
        Retail-X-CommBank-Desktop-Pair.png

      7. Select Print receipts using terminal printer if you wish to print the Eftpos receipts from the payment terminal inbuilt printer.
        Retail-X-CommBank-Desktop-Receipt.png

      8. Click PAIR.
        Retail-X-CommBank-Desktop-Complete.png

    Pair a second payment terminal

    1. Navigate to Sell > Sell and add a product to the sell screen.
    2. Click the product to expand and adjust the Price to $0.01. Click Pay.
    3. Select the new CommBank payment type you created earlier.
    4. When the error message is displayed, click OK.error
    5. Go to Setup > Payments types > Other payment method. Scroll down to the Gateway (optional) section. Gateway.png
    6. Enter the following URL in the Gateway URL https://vendgateway.cloud.pceftpos.com/pages/pairing.html and click Save Payment type.
    7. Go back to make a transaction attempt, and choose the payment type we just edited. This will bring up the pair terminal display. 
    8. Enter the Cloud ID/Client ID, Password, and the Pair code. Click Pair.Pairing
    9. Once the terminal is paired successfully, go to Setup > Payment Types > Other payment method.
    10. In the Gateway (optional) section, replace the URL with "https://vendgateway.cloud.pceftpos.com" and click Save Payment type.
    11. Go back to your sale and continue the transaction. 
  • Creating the payment type on iPad

    1. Navigate to Sell > Sell and add a product to the sell screen.
      Retail-X-CommBank-iPad-Pair-Sell.PNG

    2. Tap the product to expand and adjust the Price to $0.01.
      Retail-X-CommBank-iPad-Pair-Adjust.PNG

    3. Tap Pay.
      Retail-X-CommBank-iPad-Pair-Pay.PNG

    4. Select the new CommBank payment type you created earlier
      Retail-X-CommBank-iPad-Pair-Payment.PNG

    5. When the error message is displayed, tap Pair.
      Retail-X-CommBank-iPad-Pair-Error.PNG

    6. Enter the Cloud ID/Client ID, Password, and the Pair Code.
      Retail-X-CommBank-iPad-Tap-Pair.PNG

    7. Select Print receipts using terminal printer if you wish to print the Eftpos receipts from the payment terminal inbuilt printer.
      Retail-X-CommBank-iPad-Pair-Receipts.PNG

    8. Tap PAIR.
      Retail-X-CommBank-iPad-Pair-Pair.PNG

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