This guide is the setup for the Lightspeed branded Mobile Tap v2. For instructions on setting up the Mobile Tap Chipper 2XBT, refer to the Setting up Mobile Tap Chipper 2XBT guide.

Mobile Tap v2 is a small, portable, bluetooth card reader that empowers you to take fast and reliable  card payments when paired with your iPad and Lightspeed Payments. It is capable of reading magstripe cards, EMV-enabled cards, and contactless NFC card tapping.

In the box

When you receive the Mobile Tap v2 the box will contain:

• The Mobile Tap v2
• USB-C charging cable

For more detailed information about the Mobile Tap v2, refer to the product sheet attached to this article.

Setting up the Mobile Tap v2

Fully charge your Mobile Tap before setting it up. The Mobile Tap comes with a USB-A to USB-C cable which is used exclusively for charging the device. This cable cannot be used to establish a connection with your iPad. The fully charged battery can support 800 NFC transactions and 1200 contact transactions. A full charge should be enough to last a day of trading, however you should charge the device nightly to ensure uninterrupted use. 

Turn on the Mobile Tap by holding and releasing the power button located on the side of the device. 

Paring the Mobile Tap to an iPad

Ensure the Mobile Tap is fully charged and the bluetooth on your iPad is enabled. 

1. Navigate to Settings > Hardware.
2. In the Lightspeed Payments section, tap Connect to a bluetooth terminal.
3. In the Nearby bluetooth terminals section, tap on the Mobile Tap reader. 

   The first time the reader is connected to an iPad it will perform an update. This can take 5-15 minutes to complete. 

4. Once the device is successfully paired, it will show under the Lightspeed Payments section as Connected to [device name].

Understanding the status lights

The status light on the Mobile Tap will help you recognize when the Mobile Tap is in certain states. Some of the common status lights you're likely to see are:

• No lights: Device is off.
• LEDs on and off in consecutive order: Device is waiting for Bluetooth pairing.
• All four LEDs flash three times: Bluetooth is connected. 
• First LED is flashing: Device is in standby mode.
• First LED is on: Device is ready for payment.

Updating the DNS settings of your network

It may be necessary to update your DNS settings on your retail device to create a more secure and reliable connection between your iPad and your payment terminal. 

1. On your iPad, navigate to iOS Settings.
2. Tap W-Fi.
3. Tap the information button on the network you are connected to.
4. Tap Configure DNS.
5. Select Manual.
6.  If there are any DNS server IP addresses listed already, remove them from this window.
7. Click + to add the Google IPv4 addresses:
   • 8.8.8.8 
   • 8.8.4.4
8. Click OK > Apply.
9. Restart your terminal and iPad to save changes.

Attachments

• m2_product_sheet.pdf1000 KB