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Enabling cookies in your web browser

It's crucial to have cookies enabled in your browser when using Retail POS. If cookies are disabled, you may encounter errors when attempting to sign in to Retail POS.

Cookie settings for Mac

  • To enable cookies in Google Chrome on your Mac:
    1. Open Chrome.
    2. Click the three dots icon (More) in the top right corner.
    3. Click Settings.

      Desktop Google Chrome settings

    4. Click Privacy and security.
    5. Click Cookies and other site data.

      Privacy and security, Cookies and other site data settings

    6. Select Allow all cookies.

      Allowing all cookies

  • To enable cookies in Safari on your Mac:
    1. Open Safari.
    2. Open your Safari settings by clicking Safari in the top menu.
    3. Click Settings.

      Mac OS Safari settings

    4. Click Privacy.
    5. Uncheck the Block all cookies box.

      Allowing all cookies

Cookie settings for Windows

  • To enable cookies in Google Chrome on your Windows computer, follow these steps:
    1. Open Chrome.
    2. Click the three dots icon (More) in the top right corner.
    3. Click Settings.

      Desktop Google Chrome settings

    4. Click Privacy and security.
    5. Click Cookies and other site data.

      Privacy and security, Cookies and other site data settings

    6. Enable Allow all cookies.

      Allowing all cookies

  • To enable cookies in Microsoft Edge on your Windows computer:
    1. Open Edge.
    2. Click the three dots icon (More) in the top right corner.
    3. Click Settings.

      x-retail-edge-settings.png

    4. Click Cookies and site permissions.
    5. Click Manage and delete cookies and site data.

      Cookies and site permissions, manage cookies and site data

    6. Enable Allow sites to save and read cookie data.

      Allowing cookies

Cookie settings for mobile browsers

  • To enable cookies in Google Chrome on your mobile device:
    1. Open Chrome.
    2. Tap the three dots icon (More) in the top right corner.

      Android Google Chrome three dot button

    3. Tap Settings.

      Google Chrome settings

    4. Scroll to the bottom and tap Site settings.

      Google Chrome site settings

       

    5. Tap Cookies.

      Cookies settings

    6. Tap Allow cookies.

      Allow cookies

  • To enable cookies in Safari on your iOS device:
    1. Open the Settings app.
    2. Tap Safari.
    3. Disable Block All Cookies.

      iOS Safari settings

What's next?

Domains to whitelist when using a network security and firewalls

Whitelisting Retail POS-essential domains or cookies.

Learn more

Changing languages in Retail POS (X-Series)

Configure Retail POS to display the supported language that best suits you.

Learn more

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