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How to add a standard product

To add a new product individually into Retail POS, navigate to Catalog > Products on the sidebar and click the Add product button.


Add product

The New product page is where you can enter the product information required to add a product to your Retail POS store.


Name: This will be the name that appears in your reports, inventory management, and on the sell screen.


Brand: Select a brand from the drop-down. If the brand has not yet been created in your store, use the Search all brands box to name the brand and click Add "X" as a new brand.


Description: Add a description of your product. This could be details of the product, key selling points for your staff, or care instructions for fragile items. For retailers with an e-Commerce integration, the description will be customer-facing and should describe the product well and in detail.


Tags: Lower-level categories that the product belongs to are called tags. Products can have multiple tags used for product grouping to optimize filtering and searching. These can also be used to define reporting on a certain group of products, and to set promotions. Tags are also searchable online for retailers with an e-Commerce integration.


Product category: The high-level category that a product belongs to. Select a product category from the drop-down or select Add "x" as a new product category to create a new product category. Only one product category can be selected per product.


Images: To add images to your product, drag them onto the Upload images section. This will automatically add the image to the product you're adding. Alternatively, you can click the browse link to search your computer for images.



First, select whether this product is a standard product, a variant product, or a composite product.


This guide is specifically catered to adding a single product, which is best represented by Standard product.

SKU (stock-keeping unit) codes


SKU code type: Retail POS is capable of recognizing different SKU code types. These include auto-generated, UPC, EAN, ISBN, ITF, JAN, and custom codes. Select the type of SKU code you are adding from the drop-down menu.

SKU code: Add the SKU code for the product (unless you chose Auto-generated as a SKU code type).

Add another code: You can add multiple barcodes that can be scanned alongside the SKU. Click Add another code to add additional codes. For more information about multiple SKUs, refer to our guide.

Supplier Information


Supplier: Select a supplier from the drop-down. If the supplier has not yet been created in your store, use the Search all suppliers box to name the supplier and click Add 'X' as a new supplier.

Supplier code: An optional code that the supplier may require to identify the product when issuing a purchase order.

Supply price: This is the price you pay for each unit. It is highly recommended that you add the correct supply price before adding inventory to this product in order for the costs of goods sold (COGS) figure to be accurately calculated.

Add another supplier: You are able to add multiple suppliers for each product, as you may order the product from more than one supplier. This allows you to capture the supplier code and supplier price for each source and select where the product is coming from when completing a stock order. For more information about multiple suppliers, refer to our Multiple suppliers for products in Retail POS (X-Series) guide.

Inventory levels


Track inventory for this product: Enabled by default, this allows you to input and maintain inventory levels for your products. If you do not wish to track inventory for this product, deselect the checkbox and the product will display an infinite inventory level.

Current inventory: You can set your stock re-order point and re-order quantity for each outlet now, however, we highly recommend referring to the Adding inventory to your products guide before adding the current inventory to your product.


Set up packaging relationships by linking this product to other SKUs. This helps you easily manage the inventory levels across products that come in different packaging sizes.

To learn more about how to assign product packaging relationships and manage packaged product inventory, refer to our How to use product packaging guide.



Tax: Retail POS will automatically apply your store's default tax rate. If you have a product-specific tax, select the tax using the drop-down. For more about tax in Retail POS, refer to our Setting up tax guide.


Price & Loyalty

Markup: The percentage of markup between the supply price and retail price. This will automatically be generated when a retail price is input, or can be used to calculate a retail price for a specific markup percentage.

Retail price: This will already be populated with the value you entered earlier.


Loyalty: if you have Loyalty enabled in your store (only available to retailers on Pro, Enterprise, and Advanced plans), you can select whether the product will earn default loyalty or earn custom loyalty.



If you integrate with Xero, specify the Sales account code and Purchase account code.


Save product

To finish inputting additional information for your new product, click Save in the top right corner of the page.

If you need to add or change product information at a later date, refer to our How to edit a product guide.

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