Register closures are a basic process that allows you to physically check your cash and credit totals against their recorded totals in Retail POS.

A register is opened when you first navigate to the Retail POS Sell screen. Retail POS checks the date and time on your computer or iPad, recording it as your register's open time. From then on, any sales you record on that register in Retail POS will be included in the register closure report.

Register closures are important because they allow you to view a snapshot of the activity during a business day. This doesn’t change with returns and voids the way that other reporting does. Because of this, it’s especially helpful for comparing to later reports to get a better picture of how your store operates day-to-day and creates a financial record for reporting.

Viewing the register closure report

To view the register closure report, you first need to close your register.

This process connects to the Retail POS cloud server and checks its date and time, recording it as the time the register was closed. All sales, payments, and returns done between the open and close times on that register will be recorded in a register closure report.

On your closed register page, click View Register Closure Sales.

You will be taken automatically to the Register Closure Summary page.

The register closure report breaks down its information by:

• Outlet: Which outlet the register is in.
• Register: Which register was used.
• Sequence #: The unique identifier for the register closure. Also referred to as Closure #.
• Opened: The date and time the register was opened.
• Closed: The date and time the register was closed (this doesn’t have to be the same day as the opening time).
• New sales: The total value of sales created during the register period.
• Taxes: A breakdown of the taxes collected while the register ran.
• Discounts: A total of discounts added to sales, including manual discounts, promotions, and price books.
• Account sales: Account sales created, paid, and returned.
• Layaway sales: Layaway sales during the register period.
• Delivery and pickup: A breakdown of unfulfilled sales by revenue and deposits (revenue received in advance).
• Payments: The total payments applied against sales during the register and a breakdown of payments received by payment type.

Payments can be applied to sales created during other register closures.

You can click View full details to see a list of each sale, its products, and its payments from the closure.

To view all previous register closures, click Register Closures.

You can select Export CSV to download this list as a spreadsheet.

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